Popular Services

Review this page for information on obtaining PeopleSoft Access, including CSS, FMS or HCM Access.


Interested in using Sites or MS Teams for collaboration within your department or group? First you must request a site from Information Technology Services (ITS).


Use this page to request a new digital sign for your department.


Report an issue or request assistance with your SharePoint Site or Microsoft (MS) Team.


Request a Microsoft Bookings site for your department/team.


Use this service to request access to an existing Secure SharePoint Site.


Request new instructional software or request an upgrade to existing software for a BGSU computer lab, classroom, or mobile device cart.


Use this service to request a new file share be created, or to make changes to existing file shares.


Use this page to report an issue with software installed on a lab, mobile device cart, or classroom computer.


Report a malfunction with University telephone/voicemail equipment or services.


Request assistance moving your computer equipment to another location on campus, or to return an unneeded device to ITS inventory.

As of Spring Semester 2021, ITS no longer assists with computer/equipment moves for large construction projects. Logistics firms should be involved to assist. Please contact the Office of Planning, Design & Construction https://www.bgsu.edu/design-and-construction.html for more information.


Use this form to check your eligibility for our Student Laptop Loan Program


The process for requesting a laptop for use when traveling internationally for university business.


Use this service to request/change access or to report an issue with BGSU's remote device access tool.


Request assistance with a Four Winds digital sign or software, or the decommissioning of a digital sign that is no longer needed.  If this is an immediate need, please call ITS at 419-372-0999.


Use this service to request the creation of a new Power BI report, or to request changes to an existing Power BI report.


Use this service to request assistance with Cisco Jabber.


BGSU Firelands Technology Support Services (OTSS) offers a variety of services for use by any BGSU student, faculty, or staff member. You will use this page to submit work requests to OTSS for services on the Firelands Campus.


Use this page to report an issue with technology in a BGSU classroom. Issues may include audio problems, touch panel issues or picture/blue screen issues.


Use this service to request the configuration of a secure SharePoint Site for sharing files containing restricted data.


Add or remove individual access to an office/shared email account or calendar.


Use this service to report issues with the ZDAM application.


Use this form to request a ZDAM account.


BGSU can provide a shared office email or group calendar account. All email accounts come with calendars, but it is possible to set up a calendar without an attached email account.


Submit a request to discontinue/remove a current telephone service.