- Knowledge Base
 
    
      
        Information regarding the IT Service Catalog and Knowledge Base, inlcuding their differences and what users will find in each.
      
     
  
    
    
    - Knowledge Base
 - University & Personal Devices
 - Personal Devices
 - Personal Computers
 
    
      
        Information on the software support services offered for personal computers.
      
     
  
    
    
    - Knowledge Base
 - Communication Tools
 - Telephone, Voicemail & Fax
 - Telephone
 
    
      
        Description of BGSU telephone standard package of services and information regarding types of phones/models available.
      
     
  
    
    
    - Knowledge Base
 - University & Personal Devices
 
    
      
        What does ITS charge for hardware diagnostic/repairs?