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File Upload in Canvas using Microsoft OneDrive in Edge Browser will return a blank page or an error message of authentication failed while trying to use the standard Microsoft Edge browser. Instructions for current workaround.

Troubleshooting steps for issues with Respondus Lockdown Browser not detecting a device's internal webcam.

Information on printer training, reporting an issue with or requesting support for a university printer, PERRY proTECH contact information, etc.

How to get a newer Mac laptop to display in a BGSU classroom.

Troubleshooting steps for known Outlook issues including sync issues, macOS Outlook search issues and issues when signing in to Outlook on the web, the page may keep loading, or you might see an error like: “500 error. Something went wrong. Repeating redirects detected. Click here to sign out."

Information on reporting an issue with Canvas.

Workaround for transcript upload issue.

Instructions for reporting a PeopleSoft (CSS/FMS/HCM) issue.

Instructions for fixing a camera issue in Canvas Studio on a Mac.

Common Duo issues/troubleshooting steps.

General audio troubleshooting steps for Windows devices.

Mac device audio troubleshooting steps.

Instructions for troubleshooting eduroam connection with "no internet"

Troubleshooting steps for common Web Clock issues.

Instructions for reporting an issue with OnBase.