Body
Question
What is the ITS chatbot/chat tool?
Answer
The ITS chatbot/chat tool, located at ITSchat.bgsu.edu, is provided by Ivy.ai and is used by BGSU Information Technology Services (ITS) to offer help, support and answers to BGSU technology questions.
For additional information on Ivy.ai, please visit the Ivy.ai website.
For additional assistance, please contact Information Technology Services at 419-372-0999 or through chat.